Privacy Policy

1. Introduction

Welcome to Passos Agency (“we,” “our,” or “us”). We’re committed to keeping your privacy intact. This Privacy Policy explains how we handle your personal information, following the rules laid out by the General Data Protection Regulation (GDPR).

2. Legal Basis for Processing

We use your personal data for valid reasons like fulfilling a contract, following legal obligations, protecting vital interests, getting your consent, or pursuing our legitimate interests.

3. Information We Collect

We collect two kinds of info:

  • Personal Information: Your name, contact details, and anything else you give us willingly.
  • Non-Personal Information: Technical stuff like your IP address and browsing patterns for our analytics.

4. How We Use Your Information

We use your info to improve our website, answer your queries, send you stuff you’ve signed up for, and stay within the law.

5. Cookies and Tracking Technologies

We use cookies to make your online experience better. You can control them through your browser settings. Check our Cookie Policy for details.

6. Data Subject Rights

Under GDPR, you have rights to access, correct, erase, limit processing, object, and data portability. Reach out to us at livia@passos.agency to exercise these rights.

7. Data Transfers

If we move your data outside the EEA, we’ll ensure it’s protected by using Standard Contractual Clauses or other legal measures.

8. Data Security

We’ve set up technical and organizational measures to keep your personal data safe.

9. Notification of Data Breaches

If there’s a data breach risking your rights, we’ll inform you and the supervisory authority promptly.

10. Changes to This Privacy Policy

We might update this Privacy Policy as needed. We’ll let you know about significant changes by posting the updated policy on our website.

11. Contact Us

If you have questions, contact our Data Protection Officer at livia@passos.agency or over the phone 07 5534 2266. We’re here to make sure your journey with us is smooth and secure.